Head of L&D

- Design, implement, and continuously refine the L&D strategy aligned with the bank’s business goals and HR priorities;

- Conduct organization-wide learning needs assessments and translate them into actionable development plans;

- Design and implement a competency management framework and talent development programs;

- Drive leadership, soft skills, compliance, and product training initiatives across all levels;

- Build and manage the corporate academy / learning platform;

- Lead the digital learning ecosystem (LMS, learning content, blended and e-learning formats);

- Oversee soft skills, leadership, compliance, and product training programs.

- Manage the L&D budget, select external vendors, and ensure training quality and impact;

- Measure training effectiveness (metrics, ROI, engagement, knowledge retention);

- Promote a culture of continuous learning and development across the organization;

- Lead and develop the L&D team.

- University degree (preferably in HR, Psychology, or Business Administration);

- At least 7 years of experience in Learning & Development or Talent Management, including 3+ years in a leadership role;

- Experience in the banking or financial sector is a strong advantage;

- Solid understanding of HR processes, learning methodologies, and digital learning tools;

- Strong skills in strategic thinking, facilitation, and change management;

- English — Upper-Intermediate.